Raise your hand if you are sick of Microsoft! What the hell are these guys doing? Aside from having a completely bogus OS, they have entered into the arena of gaming. From all the millions of complaints that have been lodged and users around the world suffering from things like RROD, the last thing we want is to deal with incompetent customer service people. Now I guess some credit has to be given to Bill Gates for having Xbox live support. But seriously…where the F*** do they find these people?????

The other day I had an issue with my profile and was unable to use my pre-paid card to login in to Xbox live gold. I was lucky enough to get on the phone and talk to a real life agent instead of that idiot MAX that greets you. Turns out that there was some discrepancy between my phone number and the account. I had to spend 1.5 hours on the phone only to have this issue escalated to 4 different agents to find out that they needed a working phone number in order for the account to be considered active. Are you kidding me?!?!? why didn’t they tell me this from the get go and save me and themselves the time?

Who knows how MSFT trains there staff but some one needs a kick in the nuts over there. Console gaming is suppose to be easy. Simply push and play. If I wanted the headaches I would go back to the PC. Oh wait…that uses windows… DAMNIT!

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